◆ Before your purchase

If you would like to register as a member (free of charge), complete the procedures found here: Member Registration Page.
Your password is very important. Please choose a password that others cannot easily guess.

◆ Choosing a product

On the product details page, choose your color, size, and quantity any click the Add to cart button.
Note that products added to the shopping cart will be deleted automatically after a certain amount of time.

◆ Logging in

Members are asked to log in before making purchases. Log in using the registered email address and password.
If you already are logged in, you may skip this page and advance to the next page.
If you are not yet registered, sign up on the Member Registration Page.

◆ Product prices and payment

Please pay the price (including tax) shown on each item and the total shipping cost. 
The payment method can use a credit card.
All prices displayed on this site are consumption tax included.

◆ Shipping

It takes 5 - 10 days to ship due to build to order.

Japan to Shipping charges are the same nationwide.
Shipping outside Japan is as follows

Overseas/Customs duties will be charged according to the destination country law

● Over Shipping settlement 3,500yen

◆ Credit cards

Five types of credit cards are accepted, including JCB, Visa, AMEX, Diners, and MasterCard.

Only the lump-sum payment is available for payments made using American Express.
The purchase price will be debited on the payment date of your credit card issuer.
Your credit card will be charged at the time of shipping your order.
No additional fees shall apply to credit card payments.

You can also use Paypal and Apple Pay.

◆ If you are away when the product is delivered

If you are away when the product is delivered, the delivery company will leave a notice. You can have the product delivered by arranging a delivery time during the delivery period. If you do not contact the contact point indicated on the notice, or if your address information is unclear, the product will be returned automatically. Returned products will be handled and determined by KICKSERS.

◆ If your order is not delivered

Please contact us if your order is not delivered during the period indicated above.

Contact information
Please provide your order number when contacting us.

◆ Exchanges and returns

No returns will be accepted for customer reasons, such as incorrect size or mistaken impression of the product. Exchanges or refunds will be accepted if the product delivered is not what you ordered or is defective for reasons attributable to us. Please notify us of the order number and details of the return or exchange at the contact information below within seven days after delivery of the product. We will bear shipping costs in such a case.

◆ Purchase history

See the Purchase History page for details of your past purchases.

◆ Security

The Site uses secure sockets layer (SSL) encryption to ensure the security of data transmitted. Information transmitted by customers, such as credit card information entered on the (free) member registration page, is kept secure through encryption.

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